Consumers adapt faster than enterprises would like to believe

Consumers adapt to digital faster than one would imagine. Its happening slowly or fast depending on ones’ perspective. This Wired post captures the essence of our digital society. 

Since the ’90s we’ve gone from glove boxes stuffed with paper maps to floorboards littered with Mapquest printouts to mindlessly obeying Siri or her nameless Google counterpart

However, it appears that seeing the world through the eyes of a consumer seems to be a challenge. This is despite the fact that decision makers – commercial or public service enterprises – are consumers.

About francisds

I guide clients in making strategic choices of technology to bring about dramatic change in how they engage with their constituents. I work by facilitating the generation ideas, shaping og concepts business opportunities that lead to solutions that people use - directly or indirectly. My specialization is in the design of collaboration and data-sharing solutions. I thrive with deconstructing complex activities. I am passionate about societal innovation and large scale business to community collaboration.
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1 Response to Consumers adapt faster than enterprises would like to believe

  1. As the Digital world takes hold of our lives and increases efficiency and speed, what is the future of our human interactions- the ability to connect, express ideas clearly and show empathy? We must balance both needs of consumers. Accenture consultants can be effective role models.

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