Category Archives: service design

Innovations in service delivery

Posted on February 19, 2010 by francisds

I have been spending a lot of time looking for innovations in service creation and come up with some very interesting cases. But none so impressive that could actually get me back to health care blogging. Listening to the Aravind … Continue reading →

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Visiting your doctor digitally

Posted on June 22, 2008 by francisds

At the Telemedicine conference in Tromsø this year, an interesting paper was presented. Meeting your doctor using a webcam and an LCD screen is no rocket science however, the requirements of privacy and integration are critical. Being able to meet … Continue reading →

Posted in EMR, service design, telemedicine | Leave a comment

Accelerating health care services

Posted on June 4, 2008 by francisds

As I write this, it appears that Barack Obama has won the nomination as the Democrat’s presidential candidate. Whether he does what he says in his health care program is left to be seen (see my previous post). However, the … Continue reading →

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Can the Nordic model for health care scale up?

Posted on May 21, 2008 by francisds

As Google Health and Microsoft’s Healthvault solutions get out there and as health care devices hit the market I see the Nordic model being challenged to meet newer forms of interaction between medical professionals and consumers. Can the model scale? … Continue reading →

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